IMPACT OF HUMAN RESOURCE INFORMATION SYSTEMS (HRIS) ON HR OPERATIONAL EFFICIENCY

Muzammil Shafi; Muhammad Naeem Shahzad; Farzana Khan

doi:10.71146/kjmr893

Authors

Muzammil Shafi The Superior University Lahore, Pakistan. Author
Muhammad Naeem Shahzad The Superior University Lahore, Pakistan. Author
Farzana Khan The Superior University Lahore, Pakistan. Author

DOI:

https://doi.org/10.71146/kjmr893

Keywords:

Human Resource Information Systems, HR operational efficiency, Task processing time, Cost saving, Decision-making, Data accuracy, Engineering sector, Pakistan

Abstract

The rapid digital transformation of organizations has made Human Resource Information Systems (HRIS) an essential tool for streamlining HR processes, enhancing decision-making and improving efficiency. This study examines the impact of HRIS on HR operational efficiency within Pakistan’s engineering and construction sector, focusing on the mediating roles of task processing time, cost saving, data accuracy and decision-making effectiveness. Despite widespread HRIS adoption, many organizations struggle to measure its true value beyond automation. Previous research confirms HRIS benefits such as reduced onboarding time, cost saving and enhanced decision quality, yet most studies fail to model these mediators collectively. Addressing this gap, the present research adopts a quantitative, survey-based design, targeting HR managers, officers and administrators from the sector of engineering and construction industry. Data will be collected using a structured Likert-scale questionnaire and analyzed through structural equation modeling (SEM) to test hypothesized relationship. Grounded in the Technology-Organization-Environment (TOR) Framework and Dynamic Capability Theory. The study explores how HRIS contributes to operational outcomes in industries facing complex workforce management challenges. Findings are expected to demonstrate that HRIS enhances efficiency not only directly but also indirectly through reduced task processing time, lower HR costs, improving accuracy and faster data-driven decision-making. The research contributes to academic knowledge by integrating mediating factors into single framework and offers practical insight for managers seeking to optimize HRIS investment in project-base industry. Ultimately, this study underscores HRIS as a driver of operational excellence and strategic value in human resource management.

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